YOU ARE NOT ALONE.
FAST Mission
To provide assistance & support to flight crew members involved in a critical incident as well as their immediate families.
FAST Services
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Services to assist affected flight crew, as well as immediate family members and flight programs, are provided at ZERO cost
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A deployable, trained peer support team that comprises active flight crew members from various US regions
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Confidential communication/support services available for both short/and long-term
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Collaborative partnership with public safety aviation programs without affiliation bias/agenda
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All information shared with FAST is confidential
If you are a member of a flight crew and feel you need assistance, please don't hesitate to call or text the AIR FAST hotline 24/7.
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On the other end is a flight crew member who is part of ECHO FAST and not affiliated with your program.
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Communication is 100% confidential and free of judgment or bias.
AIR FAST hotline services are not limited to critical aviation incidents, we are here to help through difficult calls, safety concerns, and various additional needs.
We are all in this together.
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Feel more comfortable emailing? Please email fast@echoflightcrew.org
ABOUT FAST
The Flight Crew Assistance & Support Team (FAST) is an immediate & long-term peer support team that will provide emergency assistance to flight crew members & families in need who have been involved in a crash or significant incident. We aim to evolve in providing help with physical, emotional, & social needs that arise, as well as helping with day-to-day issues that may present following an incident.
Jolene
Jolene is four years old, and her career began as a Seeing-Eye Dog. However, she is so social that it was too challenging to achieve the level of focus required to complete her training as a guide. Lucky for us, being attracted to people is a fantastic trait for a therapy animal.
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Jolene has a loving family including ECHO’s other furry crew member, Maddi, and a human FAST volunteer. She enjoys relaxing at home, expending energy with her ball and frisbee, and practicing agility; the seesaw and tunnel are her favorite obstacles. She’s a sweet gal who allows the family cat to borrow her crate and share her bowl. We’re sure she has much to share with the ECHO family too.
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Jolene is certified for therapy through Creature Comfort Pet Therapy and continues to work with their program. We are grateful to CCPT for providing insurance for Jolene while she is on FAST deployments.
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Just like flight crew, training is ongoing, and Jolene is finishing up a couple of additional AKC certifications and must renew her therapy certification every 2 years.
Maddi
Maddi's story is truly inspiring and many individuals played a role in her finding her forever home with a FAST volunteer.
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Her mission crossed many state lines and required many assets for her to take the 3-day road trip to pet rescue in NJ!
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Maddi was in a rural high kill shelter in TX, with little hope of being adopted, and nearing the end of her allotted hold time before euthanasia she was rescued by Jeff and Tammy, founders of NorthStar Pet Rescue from NJ.
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Maddi's therapy career and training took flight with Creature Comfort Pet Therapy. To this day Maddi continues to provide therapy for Creature Comfort Pet Therapy. We can not thank CCPT enough for providing insurance for Maddi while she is on FAST deployments.
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Just like Flight Clinicians Maddi's training is ongoing and she must renew her therapy certification every 2 years.
Pierre
Pierre’s story began in Northern California, where he was rescued as a young pup by Good Dog K9 Rescue. Small in size but big in determination, Pierre quickly proved he was built for connection, comfort, and adventure. His early years took him everywhere — from beaches and mountains to city sidewalks, bike paths, and road trips up and down the West Coast.
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Pierre is a certified therapy dog with Alliance of Therapy Dogs (ATD) and First Responder Therapy Dogs, and he maintains annual recertification with both organizations. We are grateful to ATD for providing ongoing insurance coverage that allows Pierre to safely participate in FAST deployments and community events.
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Now living on the East Coast in Virginia, Pierre continues his work supporting first responders, healthcare teams, students, and community members. Calm, intuitive, and unfailingly social, he is known for his steady presence, expressive face, and ability to make even the toughest days feel a little lighter.
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Outside of visits, Pierre enjoys traveling, exploring new places, riding in his backpack, and spending time with his canine teammates. No matter where he goes, his mission remains the same: bring comfort, connection, and a moment of peace to anyone in need.